How a GoldenPaw Project Runs, Start to Finish
The same eight steps on every project, residential or commercial. You always know what happens next and who is responsible for it.
From first call to final walkthrough
The same eight steps on every project, residential or commercial, from a walkway replacement to a phased parking lot. You always know what happens next and who is responsible for it.
The eight steps
You reach out
The form or a phone call, whichever suits you. A team member reviews the request and reaches out the same day to confirm details and schedule a site visit.
Site visit
We measure the space, assess drainage and grading, talk through finish options, and take photos. This is where the questions that change the design get asked.
Written scope and itemized quote
A written scope of work and an itemized quote, sized by square footage and sent through Housecall Pro. What is included, what is not, base depth, thickness, joint plan, and drainage work all visible as their own lines.
You decide, without pressure
If you have questions or want to compare, take the time. If the answer is not yet, that is a fine answer. We follow up, we do not chase.
Scheduling and prep
Once approved, the job is scheduled and the deposit is collected. Materials are ordered and pours are planned around weather rather than forced into it.
Prep and pour
Demolition and haul-off where the project calls for it, base preparation and compaction, forming, reinforcement, the pour, and the finish you approved.
Cure and final walkthrough
Cure time, then a final walkthrough with you before final payment, so anything that needs attention is handled on site rather than after the fact. Invoicing and payment run through Housecall Pro.
Aftercare
Clear guidance on cure windows, de-icer use through the first winter, and sealing intervals for the specific finish you chose.
More detail on the parts people ask about most: what belongs in a scope of work, permits across the metro, the best time of year to pour, and caring for new concrete once we are gone. See every service or your city.
Start the process
Tell us about the project and we will follow up to schedule a site visit. Every quote is written and itemized before any work begins.
What is in your written scope of work
A verbal estimate is a number without a definition. It cannot be compared to another verbal estimate, it cannot be held to, and when the job changes there is no baseline to change from.
Exact square footage from site measurements
Base material, depth, and compaction
Slab thickness and reinforcement
Finish, color, and control joint layout
Drainage and grading work, itemized
Demolition, protection, and haul-off
Permits and who pulls them
Schedule and cure windows
Payment terms and deposit
Final walkthrough before final payment
Process questions
Do you charge for the site visit or the quote?
The site visit and the written quote are part of how we bid work. What we do not do is give a number over the phone before anyone has looked at the property, because that number will change.
How quickly will I hear back?
A team member reviews the request and reaches out the same day to confirm details and schedule the site visit.
Will you chase me if I do not respond?
There is a follow up sequence if we have not heard back within a few days, because projects genuinely do get lost in inboxes. It is a follow up, not a pressure campaign, and if the answer is not yet, that is a fine answer.
What if something unexpected turns up during demolition?
How change is handled is defined in the scope before demolition rather than negotiated during it. On replacement work something occasionally does turn up underneath, and you should know in advance what happens when it does.
When is payment due?
A deposit is collected once the scope is approved and the job is scheduled. Final payment comes after the final walkthrough, so anything that needs attention is handled on site rather than after the fact.
Ready for a written, itemized quote?
Send the project details and we will follow up to schedule a site visit. No verbal ballparks, no pressure.